Privacy Policy

Commitment

Saint Bay (“Company”, “our”, “we” or “us”) takes your data protection rights seriously and is committed to ensuring that your personal information is collected, used and held lawfully. This privacy policy (“Privacy Policy”) describes our policies regarding the collection, use and disclosure of information on or through www.saintbay.com (“Website”) and is incorporated into, and part of, the Website Terms of Use, which governs your use of this Website. This Privacy Policy, which may be updated by us from time to time without prior notice, applies to any personal information that we collect through the Website and online interactions via email, social media and other digital communications.

Consent

By visiting this Website, and/or using the services offered on or through the Website, you agree to the terms of this Privacy Policy and consent to the collection and use of information by us in accordance with these terms. If you do not agree with any term in this Privacy Policy, please do not use this Website and do not disclose to us any information described herein.

What information is collected?

Depending on how you use the Website, we may ask you to share personal information with us, including your name, email address, home and/or business address, phone number and payment details. This information may be requested if you use one of the following services on the Website:

Subscribing to emails

To receive email updates from us, you need to share your email address. You do not have to subscribe to these email updates to browse the Website and/or make a purchase.

Becoming a registered user

To register for an account with us, you need to share some personal information, such as your name and email address. Any personal information you submit will become part of your profile which you can access by using your registration login and password.

Making a purchase

To purchase a product on the Website, you need to supply some personal information, such as your name, a billing and shipping address, phone number and payment details.

The Company may use “cookies” to collect and store personal information. Cookies are small data files that are stored on your computer’s hard drive and can be used to collect certain information. You can control how your browser handles cookies, such as refusing them or only accepting them from some websites. By refusing to accept cookies from Saint Bay, you may not be able to access some of the features and functionality available on the Website.

Google Analytics

We may use Google Analytics to collect information about the use of this Website such as how often you visit the Website and what pages you visit when you do so. Google Analytics collects only the IP address assigned to you on the date you visit the Website, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. You can prevent Google Analytics from recognising you on return visits to this Website by disabling cookies on your browser.

How is the information used?

Saint Bay uses personal information provided to the Website in a variety of ways, including, without limitation, to respond to requests, process orders and provide information about a product or brand. We may use your personal information for email marketing purposes. If you would like to opt out of receiving promotional correspondence from us, you may do so by selecting the unsubscribe link which is located in all promotional emails. We may also interact with you on third party sites where we post content or invite your feedback. This Privacy Policy does not cover the privacy policies of these third party websites and you are responsible for viewing and abiding by the privacy policies that are posted upon these sites.

Is any information shared with others?

We may disclose user information to government authorities, and to other third parties when compelled to do so by government authorities or otherwise as required or permitted by law. We may also use third party platforms and services to process sales, store and analyse data and information, provide web support, send marketing correspondence or deliver products or information. Where applicable, information is shared with these third parties.

Security

We understand the importance of your personal information and have appropriate procedures in place to safeguard and secure the information we collect to prevent unauthorised access, maintain data accuracy and ensure the appropriate use of information.

We take credit card security very seriously and always endeavour to provide a safe, secure platform from which to conduct online transactions. We use industry-standard “SSL” authentication for online transactions made through the Website. SSL authentication and encryption of the information that you send to us helps protect your online transaction information from third party interception.

While the Company takes reasonable precautions to protect the security and integrity of your personal information, we are unable to guarantee the absolute safety of your information from intrusion by others. If you choose to become a registered user, you are responsible for maintaining the strict confidentiality of your account credentials. We urge you to protect your own privacy and recommend that you do not share your password with anyone. We cannot ensure the security of any information you transmit, and you transmit all information at your own risk.

Links to third party websites

Links on this Website to any third party website (“Linked Site”) are provided solely as a convenience to you. If you use these links, you will be redirected from our Website. We are not obligated to review, nor do we control, any Linked Site. If you choose to access any Linked Site, you do so entirely at your own risk.

If you have any questions or concerns regarding our Privacy Policy, please get in touch with us at info@saintbay.com.